FAQ

How long does the delivery take? 

After the order has been successfully completed, we will immediately send the package out of our international shipping warehouse. The delivery takes about 7-12 working days on average. The preparations for shipping usually only take a few hours - in individual cases, due to the high demand, sometimes 2-3 days.

If the shipment has not arrived 12 working days after the shipping confirmation, please contact us by email so that we can initiate an investigation. 


I ordered two products, why did I only receive one? 

We work with different warehouses, which can lead to different delivery times for the products. 


What if I don't like a product or received a defective item? 

You have the legal right to return a purchased product to us within 14 days and get your money back. Please contact us immediately via grabblybusiness@gmail.com quoting the order number.

Whether it's a new shipment, a refund or a discount - we're sure to find a solution! 


I have not received an order confirmation. What can I do? 

After we have received your order, we will send an order confirmation to the e-mail address you provided. We do a lot to ensure that these are not recognized as SPAM, but please check whether the mails have not ended up there.